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Inclusive Leadership: Mediation and Conflict Management

  • Nov 22, 2024
  • 1 min read

Updated: Apr 9

This experiential workshop addresses the concepts of leader and leadership; empathy, assertiveness and social skills, communication, motivation, teamwork, decision-making, stress management, conflict, and mediation. It aims to provide the students with tools to apply the most modern and effective leadership methods, highly valued in the workplace.


The Liderazgo inclusivo: Mediación y Gestión del Conflicto activity is part of Area 1 of the Gap Year in Spain program of CIS and Universidad Carlos III de Madrid.


Key takeaways:


By the end of the course you will be able to:


  1. Identify different leadership styles within a company; define your own.

  2. Understand basic elements of good communication in a business environment, working in a team with different roles

  3. Take decisions based on decision-making models.

  4. Solve conflicts using meditation rules.



Quick facts:


ECTS credits: 3

Language: English

Semester: Fall

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