The contents of this Inclusive Leadership: Mediation and Conflict Management course are focused on promoting students' ability to know, understand and apply the knowledge and procedures of inclusive leadership and conflict mediation situations.
It covers aspects such as: leadership and leader, motivation, empathy, assertiveness and social skills, communication, teamwork, decision making, motivation, stress management, leadership in a conflict, mediation.
Resultados de aprendizaje
By the end of the course you will be able to:
Identify different leadership styles within a company
Define your own leadership style.
Understand basic elements of good communication in a business environment.
Work in a team with different roles and personalities
Take decisions based on decision-making models.
Solve conflicts using meditation's rules.
Key data of the subject Inclusive Leadership: Mediation and Conflict Management
ECTS credits: 3 credits
Classroom hours: 20 hours
Student work hours: up to 30 hours
Languages: English