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Inclusive Leadership: Mediation and Conflict Management

The contents of this Inclusive Leadership: Mediation and Conflict Management course are focused on promoting students' ability to know, understand and apply the knowledge and procedures of inclusive leadership and conflict mediation situations.


The Liderazgo inclusivo: Mediación y Gestión del Conflicto activity is part of Area 1 of the Gap Year in Spain program of CIS and Universidad Carlos III de Madrid.

It covers aspects such as: leadership and leader, motivation, empathy, assertiveness and social skills, communication, teamwork, decision making, motivation, stress management, leadership in a conflict, mediation.


Resultados de aprendizaje


By the end of the course you will be able to:


  1. Identify different leadership styles within a company

  2. Define your own leadership style.

  3. Understand basic elements of good communication in a business environment.

  4. Work in a team with different roles and personalities

  5. Take decisions based on decision-making models.

  6. Solve conflicts using meditation's rules.


Key data of the subject Inclusive Leadership: Mediation and Conflict Management


ECTS credits: 3 credits

Classroom hours: 20 hours

Student work hours: up to 30 hours

Languages: English 

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